How do I change a user's name on a device?
Identify your phones in the office by changing the name that appears on the actual device (e.g., “Front Desk” or “CEO”).
Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use PBX Administration (classic) at https://my.jive.com/pbx. If you're an admin who uses GoTo Admin at https://admin.goto.com, please refer to: How do I change the settings on a device?
Before you begin:
You must be assigned the Admin or Super admin role to perform this task.