How do I assign a device to an emergency location in the admin portal?
Assign a device to an emergency location so first responders have specific information in the case of an emergency call from that device. This feature is only available in the United States and Canada at this time.
GoTo Admin
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Before you begin:
You must have an admin or super admin role to perform this task. You must have an
emergency location created to perform this task.
Note: This feature is being released in a phased rollout and may not be available on your account yet.
If you do not assign a specific device or user to an emergency location, first responders only have access to the
default emergency location information.
What to do next: If the device is moved in the future you will need to update the emergency location and/or sub-location for the device.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Before you begin: You must have
super admin permissions. You must have an
emergency location already added to perform this task.
If you do not assign a specific device or user to an emergency location, first responders only have access to the default emergency location information.
Note: This feature is being released in a phased rollout and may not be available on your account yet.
What to do next: If the device is moved in the future, you will need to update the emergency location and/or sub-location for the device.