How do I enable store and forward on a fax machine line in the admin portal?
Increase the delivery success rates of faxes you send and receive using a physical fax machine with an ATA. This feature temporarily stores faxes in transit, allowing our platform to handle reattempts and act on any errors.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Enable store and forward on fax machine line
Before you begin: You must have an admin or super admin
role to perform this task.
- Sign in to PBX Administration (classic).
- Select Lines in the left navigation menu and then choose your fax line.
- From , enable fax storage for incoming and/or outgoing faxes.
- Enter an email address for failed transmission notifications.
- Select Save.