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How do I join a test session?

Although we don't have an end-to-end test session put in place, you can use these steps to download the GoTo app and set your audio and camera preferences for future sessions.

This test session downloads the GoTo desktop app. A training does not actually begin. Once you set your audio and camera preferences in the Camera preview screen, you may close the app. When it's time for the real session, attendees are prompted to join from the browser or the desktop app.
  1. Open this link.
  2. On the new browser tab, select Download the app and go through the installation flow. If you already have the app downloaded, select Open GoTo Opener.
    Note: If you already have the app and have previously selected Remember my choice, you're automatically launched into the camera preview as mentioned in the next step. Regardless of the option you select, you do not need to sign in to continue testing your session.
  3. Once you see the Camera preview screen, you've successfully joined the test session!
    Troubleshooting: If you do not reach the Camera preview screen, verify that you meet the system requirements.
  4. From this screen, you can do/test the following:
    • (1) Enter or edit your name
    • (2) Turn your mic on/off
    • (3) Turn your camera on/off and test virtual backgrounds
    • (4) Select your audio mode (computer audio, phone, or no audio)
    • (5) Test your mic by speaking into it and checking the meter
    • (6) Test your speakers by selecting the Play icon

    Test Session Overview

    Result: When you join a real training on the same device and account, all preferences set in step 4 are applied automatically.