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Save and access chat messages
Save chat messages exchanged during the meeting so that you can access and share them later as needed.
Attention: You can choose to download the chat log per meeting or for all future meetings. However, you must be on the GoTo desktop app to automatically download chat messages for all sessions.
During a meeting, select the Chat > More icons.
Select what you want to do:
To save the chat messages from the current meeting, select Download chat messages.
To download chat messages from the current and all future meetings, enable the Automatically download chat messages setting.
Result: The chat log is automatically saved to your computer's Downloads folder (if you're on the web) or your computer's Documents folder (if you're on the desktop app). Any pinned messages will appear in the Pinned messages category at the top of the downloaded file.
