LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Anchored by your desk phone? Access your calls, meetings, and messaging on any device. Switch to the GoTo app now.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Trainings
  • Service Status
  • SMS Registration

    United States carriers are now blocking all unregistered outbound SMS per industry regulations to combat spam. Registration is mandatory for all providers, not just GoTo Connect. Register now to restore or maintain SMS service. GoTo Connect cannot expedite carrier reviews.

    Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Trainings
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Phones and meetings
  • Explore Features
  • Apps
  • Meetings
product logo
Back button image Back
Back button image
product logo

Join a meeting in the GoTo app

Learn how to join a session from your preferred platform; the desktop or mobile app or a Chrome/Edge-based browser.

Attention: You do not need to sign in or create an account as an attendee.

Join link

Join in GoTo through email
  1. Select the join link (e.g. https://meet.goto.com/<uniqueid>) from your meeting invitation.
    Tip: If you can't find this, you can contact the organizer for the link or try joining with the 9-digit session ID. See instructions below for how to join with the ID, based on your desired join method.
  2. Select one of the following options based on your desired device:
    • If you're on a computer, choose between Join in this browser and Download the app.
    • If you're on a mobile device, the GoTo mobile app opens or you're taken to the Apple or Google Play Store if the app isn't already downloaded.
  3. Select OK, I'm ready (if the session has started) or Join when meeting starts (if the organizer has not started the session yet).
    Note: If you see Join with password, then the organizer has added a password to the meeting that you need to enter before you can join. Check the meeting invitation for the password or contact your organizer directly. We do not store that information for security purposes.
What to do next: Feel free to customize your audio, camera, and performance preferences if desired (these can also be done in the camera preview before you join).

Browser

  1. From a supported web browser, go to https://app.goto.com.
  2. Enter the meeting ID, then select Join icon.
  3. Optional: If desired, customize your audio, camera, and performance preferences before joining the session. Remember, these settings can be changed during the session as well and you may need to grant your OS permissions for some of these features.
  4. Select OK, I'm ready (if the session has started) or Join when meeting starts (if the organizer has not started the session yet).
    Note: If you see Join with password, then the organizer added a password to the session that you need to enter before you can join. Check the meeting invitation for the password or contact your organizer directly. We do not store that information for security purposes.
If you run into trouble joining a session from the browser, make sure that you are on a supported browser (latest 3 versions of Chrome or Edge) and that you meet the system requirements. If it's still not working, it's likely an issue with insufficient internet speed. At that point, try joining from the desktop or mobile app.
What to do next: If you'd like, you can select > Invite People to invite others at any time during the session. Also, if your computer meets the system requirements, you can switch to the desktop app any time during the session for full feature access. Select More icon > Switch to desktop > Switch to desktop.

Desktop app

Before you begin: Download the desktop app.
If you do not have the join link or are having trouble being launched into the meeting, you can use the 9-digit meeting ID. This is the same as your access code listed in the invite.
  1. Open the GoTo desktop app.
  2. Select Meetings > Join a meeting.
  3. Enter the meeting ID.
  4. Optional: If desired, customize your audio, camera, and performance preferences before joining the session. Remember, these settings can be changed during the session as well and you may need to grant your OS permissions for some of these features.
  5. Select OK, I'm ready (if the session has started) or Join when meeting starts (if the organizer has not started the session yet).
    Note: If you see Join with password, then the organizer added a password to the session that you need to enter before you can join. Check the meeting invitation for the password or contact your organizer directly. We do not store that information for security purposes.

Mobile app

Before you begin: Download the GoTo mobile app. If the app is already downloaded, make sure you're on the latest version.
  1. Open the GoTo mobile app.
  2. Select Join a session.
    Note: If you happen to be a GoTo customer with login credentials, you can sign in to the app, and then select .
  3. Enter the meeting or session ID, and then select Join.
Related Articles:
  • Explore the meetings page in the GoTo app
  • Create a meeting
  • Manage recordings
  • Change my camera feed and preferences
  • Use GoTo transcriptions
  • Allow camera and mic access
  • Record a meeting
  • Add a password to my meeting

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Training icon Attend trainings
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • français
    • italiano
    • Deutsch
    • español
    • português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC