HELP FILE

How do I join a meeting in GoTo?

    Join meetings from several different options including the desktop app, a web browser, or the iOS or Android mobile app.

    About this task:

    If you are an attendee joining someone else's meeting, you don't need a GoTo Connect account and you don't need to sign in. Compare the 3 available join methods.

    Note: Are you an attendee trying to prepare for your first meeting ahead of time? Run a system check to make sure your device is supported, review our attendee user guide, or check out our Embark training page!

    Join from the meeting link

    About this task:
    To join a meeting, select the join link (e.g. https://meet.goto.com/<uniqueid>). Once you select the link you are prompted for one of the following:
    • If you are on a computer, choose between Download the GoTo app or Join in this browser.
    • If you are on a mobile device, you are taken to the mobile app. If you do not have the mobile app downloaded, you are taken to the Apple or Google Play Store.
    Note: View What are the different ways I can join a meeting? to learn more about the 3 ways you can join a meeting.

    Join using the meeting ID

    About this task:
    If you do not have the Join link or are having trouble being launched into the meeting, join by entering the meeting ID (e.g., https://meet.goto.com/<uniqueID>).
    Troubleshooting: If you see the error "Unable to Join the meeting", double check the ID to see if you entered it correctly.
    To join from the... Do this
    Desktop app
    1. Open the GoTo desktop app.
    2. Select Meetings > Join a meeting.
    3. Enter the meeting ID.
    Web browser
    1. Open a web browser and go to https://app.goto.com.
    2. Enter the meeting ID, then select Join icon.
    Mobile app
    1. Open the GoTo mobile app.
    2. Do one of the following:
      • If you are not signed in, select Meet
      • If you are signed in, select Meetings > Plus icon > Join a session.
    3. Enter the meeting ID and select Join.