LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

The GoTo support site no longer supports Safari 15. Please upgrade your browser to Safari 16 (or newer) or switch to a supported browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge.

Anchored by your desk phone? Access your calls, meetings, and messaging on any device. Switch to the GoTo app now.

We are currently experiencing an unplanned outage for this product. View Service Status
  • Support
  • Products

    Explore support by product

    GoTo Connect

    All-in-one phone, meeting and messaging software

    GoTo Meeting

    Video and audio meeting software

    GoTo Webinar

    All-in-one webinar and virtual events software

    GoTo Room

    Conference room hardware

    GoTo Training

    Online training software

    OpenVoice

    Audio conferencing software

    Grasshopper

    Lightweight virtual phone system

    join.me

    Video conferencing software

    LogMeIn Resolve

    IT management & support

    LogMeIn Resolve MDM

    Mobile device management

    LogMeIn Pro

    Remote device access

    LogMeIn Central

    Remote monitoring & management

    LogMeIn Rescue

    Remote IT support

    GoToMyPC

    Remote desktop access

    GoToAssist

    Remote support software

    Hamachi

    Hosted VPN service

    RemotelyAnywhere

    On-prem remote access solution
  • Community
  • Trainings
  • Service Status
  • Try the improved My Cases portal

    Easily manage your ticket, track its status, contact us from an existing case, and more.

    Sign in to try
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • Contact Support
  • Service Status
  • User Avatar User Avatar
    • Support
    • Contact Support
    • Browse Products
    • Service Status
    • Community
    • Trainings
    • Sign in
    • User Avatar
    • My Account
    • Personal Info
    • Sign In & Security
    • My Cases
    • Billing Center
    • https://link.goto.com/myaccount-billing
    • My GoTo Connect
    • My Meetings
    • My Webinars
    • My Trainings
    • My Conferences
    • My Resolutions
    • My Mobile Devices
    • My Sessions
    • My Sessions
    • My Incidents
    • Sign out
  • Phones and meetings
  • Explore Features
  • Apps
  • Meetings
product logo
Back button image Back
Back button image
product logo

Create a meeting

Organizers can create meetings at any time. You can create a one-time meeting, with or without breakout room capability, or a personal meeting room if you plan on reusing the session link.
A few things to note:
  • Only one session can be hosted by an organizer at a time. If you are actively hosting a meeting and need to leave early to participate in someone else's, you can promote any attendee in your current session (that's on your same account) to the organizer role so they can continue running the meeting without you present.
  • If you want to use breakout rooms, all participants will need to join from the web or GoTo desktop app and be connected to audio via computer mode (VoIP). You can have up to 50 rooms at a time. This feature is not available for users on the GoTo Connect Free plan.
  • If your meeting runs over the scheduled time, it will continue running without disruption until you actually end or leave it.
  • The current time limit for running a successful meeting is 8 hours, this cannot be changed. If you're on a GoTo Connect Free account, your meeting is limited to 40 minutes. A timer will be displayed during your session.

Desktop or web app

Create a meeting

  1. Sign in to the GoTo web or desktop app.
  2. Select + Create meeting.
  3. From the Create a meeting window, add a title and determine the type of session you want to create:
    • One-time meeting: Best for hosting a single meeting on a certain day and time. Watch video.
    • Reusable meeting room: Best for recurring meetings that benefit from a consistent meeting ID and customizable link. This option is required if you are planning on hosting an audio only session. Watch video.
    Note: The timezone will default to your computer's timezone, change as needed and be sure to check that the invitation reflects the correct one before sending it out to attendees.
  4. Customize your session with the additional fields as desired. You can add co-organizers (if your admin has enabled it), enable breakout rooms or auto-record, edit audio options, add passwords or encryption, and more.
    Note: If you enable breakout rooms, be sure to read through what features will be disabled during the meeting before selecting Confirm and turn on. If you want to use auto-record, you will not be able to encrypt that session. Watch video.
  5. Select Save when finished.
  6. Optional: If desired, you can add the session to your calendar from the details page by selecting Calendar Icon and then the calendar app you use. A new window will appear with your calendar that you can then download as an .ICS file and import to your desired calendar.

Results: The new meeting will be available immediately in your Upcoming or Rooms tab to view at any time. Search for and select the desired session for more details and additional options, such as the ability to add the session to your calendar, download or copy the invite, etc. You can filter by a date range as needed to narrow down the results.

What to do next: Customize your session as desired and then invite others to join. If needed, you can cancel a session ahead of time by opening the session details and then selecting Delete > Delete the meeting to confirm. Be sure to contact any previously invited attendees and notify them of the change. If you enabled breakout rooms, see this article to prepare for your session.

Create a personal meeting room

A personal meeting room allows you to quickly launch a session with the same meeting URL and ID.

A personal meeting room is automatically created for every user. Depending on how your admin set up your account, you may have been assigned a randomly generated URL or can create a custom one.
  1. Sign in to the GoTo web or desktop app.
  2. Select Create a personal meeting room.
    Note: If you don't see this option, you may already have one created. In this case, you can View your personal meeting room or Edit it.
  3. Personalize your meeting with a title and room link. If the room name is taken, you will be asked to enter a new name.
  4. Select Create.
  5. Select Edit to add co-organizers and use other meeting features.
What to do next: You can start meetings instantly using your personal meeting room.
Related Articles:
  • Explore the meetings page in the GoTo app
  • Manage recordings
  • Join a meeting in the GoTo app
  • Change my camera feed and preferences
  • Use GoTo transcriptions
  • Add a password to my meeting
  • Record a meeting

Need help?

Contact icon Contact support
Manage Cases icon Manage cases
Community icon Ask the Community
Training icon Attend trainings
Video icon Watch videos
  • Language selector icon Language selector icon
    • English
    • Français
    • Italiano
    • Deutsch
    • Español
    • Português
    • Nederlands
  • About Us
  • Terms of Service
  • Privacy Policy
  • Trademark
  • Do Not Sell or Share My Personal Info
  • Browse Products
  • Copyright © 2025 GoTo Group, Inc. All rights reserved

Collaboration Products

GoTo Connect

GoTo Meeting

GoTo Webinar

GoTo Training

join.me

Grasshopper

OpenVoice

Remote Solutions Products

GoTo Resolve

Rescue

GoToAssist

Access Products

Pro

Central

GoToMyPC