Preview, delete, edit, or download your recordings in one simple place. This gives you all of the control you need to effectively manage your recordings before sharing them.
- Sign in to the GoToweb or desktop app.
and then enable the Recorded setting to filter recorded sessions.Note: If you don't see a recorded session, use the filter to view recordings for the last 7 days, 30 days, or 12 months.
- Find the desired entry and then select what you would like to do.
Choices Steps Delete a recording
- Select to confirm.
Download a recording
Note: Sessions recorded locally should already be available on your computer.
- Select the Download icon.
- Choose a location on your computer to save the file, and then select Save to begin downloading the .MP4 file.
Change the expiration date
Note: By default, recording links expire after a year unless changed by an account admin.
- Select the Sharing icon.
- Choose the desired expiration date.
Share a recording
Note: If the fields are grayed out, check with your admin to see if sharing has been enabled. If an attendee can't view the recording, it's likely too long or has expired.
- Select the Sharing icon.
- Choose what you want included in the recording and then select Copy Link.
- Paste the link wherever you'd like to share it with attendees. You can also attach the downloaded recording anywhere.
Capture slides Detect Slides must be enabled in your settings beforehand.
Note: Slides are available after the recording has been processed and saved which may take some time.
- Select the Meeting Info icon to access and download the slidedeck PDF.
- Share as desired.
Charge for viewing a recording This feature is not available for Meetings. Check out our Training or Webinar products if this is desired. See available storage space There is no storage limit for recordings, but the GoTo Connect team monitors storage consumption to make sure usage is within reason. If the GoTo Connect team notices misuse of the service, they will email you.Remember: Your session history data (including the recording) is stored in your account for 365 days. If you need a recording available longer, we recommend downloading the file. If it is prior to the year mark and you cannot find your recording, check the expiration date setting above.
- Select Save after any changes.
- Optional: To change the type of recording you are using, select your profile icon and then
. In the Recordings section, select the location you want to store recordings, either locally in a designated folder or online.Note: The type of recording available on your account depends on what your account admin has enabled in the admin settings.