How do I upload my own hold music?
Upload any audio files that you have the rights to and use them in a playlist.
- Log in at https://my.jive.com/pbx.
- Click Hold Music in the left sidebar and then click Uploaded Music to add songs to your library.
- Click the upload icon and then select a supported file from your computer.
- Select a Normalization Level to ensure consistent volume levels and then click Ok.
- Drag and drop the newly uploaded file into a playlist of your choice.