product icon

How do I set up System Storage for call recordings?

    Learn how to set up System Storage so that you can access your call recordings directly from your system.
    • Call recording laws vary based on location. It is your responsibility to understand these laws before you enable call recording.
    • Call recordings are stored for up to 13 months with this option.
    1. Sign in to GoTo Admin.
    2. Select Settings in the left navigation menu.
    3. Next, select Capabilities > Phones > Recording.
    4. From Recording destination choose System storage from the drop-down menu.
    5. Select Save.
    What to do next: Enable call recording system-wide or for specific phone numbers, lines, ring groups, conference bridges, or call queues.