How do I turn call recording on and off?
Set up call recording system-wide or for specific phone numbers, lines, ring groups, call queues, or conference bridges.
Note: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use PBX Administration (classic) at https://my.jive.com/pbx. If you're an admin who uses GoTo Admin at https://admin.goto.com, please refer to: How do I turn call recording on and off?
Before you begin:
You must be assigned an Admin or Super admin role to perform this task.