How do I add a sound clip or music file? - GoTo Admin Support

How do I add a sound clip or music file?

Upload or record a sound clip or music file to your account to enhance the customer experience or share tailored messages.

Sign in to GoTo Admin.
From Phone system > Audio library, select the + Add media button on the top right.

Note: It is your responsibility to ensure compliance with your country's Digital Rights Management Laws when uploading copyrighted files.
Enter a Name for the new media.
Optional: Enter a description for the new media.
Choose the Type of media from the drop-down list:
- Sound clip: Usually a recorded custom message.
- Hold music: Usually an uploaded music file.
Choose how you want to add the media:
- Upload: Select Browse files or drag and drop an MP3, WAV, or ULAW file.
  Tip: We recommend .wav, 16-bit mono, 8000 Hz. File sizes should not exceed 150 MB.
- Record: Recording will start immediately when selected. Select Stop once you are finished.
  Note:
  - Select to listen to your recording before saving.
  - If you made a mistake, select Cancel to delete the recording and start over.
Select Save when complete.

What to do next: Add the newly created sound clip or playlist to a dial plan or a call filter.

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