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  • Set Up Webinars
  • Schedule webinars
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Schedule a webinar

Organizers can schedule and customize different types of webinars from their account and then invite participants to engage.

To learn more about the webinar event types, see What's the difference between Standard, Webcast, and Recorded webinars?
Notice: Seeing something different? You may be on joining from our new GoTo app. This article addresses the classic platform. View Schedule a Webinar with Breakouts for the steps you need.
Attention: While you can schedule more than one webinar for the same time, you can only host one webinar at a time. If you try to host an overlapping session, you will get "A session is already running" notification. To host multiple webinars at the same time, you can upgrade your plan to add additional organizer seats (these individuals would each get their own account with which they can schedule and host their own webinars).

Schedule a Standard or Webcast event

Standard and Webcast events can now be hosted on both our classic and GoTo platforms. Select the desired platform from the Settings tab of your dashboard. As noted more below, hosting a Standard session on our GoTo app opens up a browser join option for attendees and allows them to also use our GoTo desktop or mobile app. For Webcast sessions, attendees will have the same experience regardless of the hosting platform you choose.

  1. Sign in to your account, and then select Schedule +.
  2. Enter the event title and then select Live as the event type.
  3. Complete the following event details:
    • Copy en event — If you already have a scheduled event that is set up with polls, surveys, emails, and panelists, you can copy it into a newly scheduled event so that all your settings and customizations carry over. Make any needed updates before scheduling.
    • Occurrence — Choose how often this event will occur (i.e., once, daily, weekly, monthly, or custom). You can have up to 50 webinars scheduled at a time for each recurring session. So as scheduled webinars are completed, more can be added.
    • Registration Type — For events that occur more than once, choose whether attendees will register for all sessions at once (sequence) or individual sessions (series).
    • Start Date and Time — Choose the date and time of the event(s). To add sessions to a custom occurrence, select + Add Another Session.
    • Time Zone — Choose the event time zone. This is set to your computer's time zone by default. When attendee's get the invitation email, it will reflect your time zone, but when they go to register, it will update as needed to their computer's time zone.
  4. Select the desired event type:
    • Standard event — Allows up to 1,000 attendees. They will need to download the classic desktop or GoTo mobile app to join.
    • Breakouts event — Allows up to 250 attendees. They can join from a supported browser or the GoTo desktop/mobile app. This session type is only available on the new GoTo experience. Learn more.
      Note: If using this event type, attendees will need to select Computer for their audio as dial-in numbers are not yet supported. The questions pane is also not available yet during breakout rooms so attendees are not able to ask questions, and organizers are unable to answer them.
    • Webcast — Allows up to 3,000 attendees. They will join instantly from the browser or can download the GoTo mobile app.
  5. Select Schedule.
    Note: If needed, you can switch a scheduled standard session to a webcast session to increase the attendee limit. From the More icon on the desired event, select Switch to Webcast, familiarize yourself with what that will mean (for instance, this cannot be reverted), and then select Switch to confirm the change. Switching webinar types will not impact registered attendees.
  6. Optional: Customize your event as desired.
  7. From About, select Share and then choose the desired medium to send the invitation out so that attendees can get registered. You can also add the session to your GoTo Stage channel by selecting Share Event > + Channel on the event details page.
What to do next: Check out our recommended best practices. Depending on your selected session type, consider sharing our Attendee Guide for Standard Webinars or Attendee Guide for Webcast Webinars as well to help your attendees successfully prepare for, join, and participate in your session. Learn how to start your session when it's time. If you need the registration URL or 9-digit webinar ID at any point, those can be found under the Share Event section of the session's Event Details page. You can also view upcoming sessions in a compact view or using the calendar found on your dashboard under Upcoming Events.
Note: If you opt to use our GoTo platform to host your standard event, you open the opportunity for attendees to join your session instantly through the browser without any need to fuss with downloads. In that case, consider sending them the GoTo In-session Attendee Guide to set them up for success. Learn how to switch your experience now and take advantage of our GoTo In-session Organizer Guide to get familiar with our new platform. If using breakout events, familiarize yourself ahead of time with how to start and use breakouts during your session.

Schedule a Recorded (On-demand) event

  1. Host and record a Standard or Webcast webinar.
    Tip: This can be a live event that you already have scheduled or an event with no attendees for the sole purpose of replaying it as a recorded event later. To have closed captions available for participants to enable during your Recorded Webinar event, you need to ensure that transcriptions are enabled for the original session you are recording (either manually or automatically).
  2. Sign in to your account, then select Schedule +.
  3. Enter the event title and select Recorded as the event type.
  4. Complete the following event details:
    • Occurs — Choose how often this event will occur. If you want your attendees to watch the event at any time, select On demand then set a start and end date. If you select No end date, it will be available for 1 year after the start date.
    • Start Date and Time — Choose the date and time of the event(s). To add sessions to a custom occurrence, select + Add Another Session.
    • Time Zone — Choose the event time zone. This is set to your computer's time zone by default. When attendee's get the invitation email, it will reflect your time zone, but when they go to register, it will update as needed to their computer's time zone.
  5. To publish this recorded event to your GoTo Stage channel, select Add to my channel, and then select the desired channel.
    Important: If you publish the event to your channel, you will not be able to change or swap the recording after it has been scheduled.
  6. Select Add a recording to find the webinar recording that you hosted in Step #1, then select Add. If your event just ended, you will need to allow time for the recording to fully process.
    Tip: You can allow attendees to pause, rewind, and fast forward the webinar by enabling Show Player Controls (to Attendees).
  7. Select Schedule.

    Result: Any polls and surveys run during the live session will automatically launch during the recorded event playback as long as the original organizer of the live session is the one to create the recorded event (the recorded event needs access to the original library in order to pull the surveys and polls and allow them to be interactive), so do you do not need to manually recreate them for this session.

  8. Optional: Customize your event as desired, including your registration and email preferences.
What to do next: Send the invitation out through your desired medium so that attendees can get registered. Learn what your attendees experience will be during the recorded session.
Related Articles:
  • What will my attendees see during Recorded webinars?
  • Cancel a webinar

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