How do I cancel a webinar?
Organizers can cancel a webinar event at any time and notify registrants with an email.
- Sign in to your account at https://dashboard.gotowebinar.com.
- Open the scheduled webinar event you wish to cancel.
- Select the more icon and Cancel.
- You'll be reminded that canceling the webinar will revoke all of its registrations. To continue, select Yes, proceed.
- Customize the subject and/or body of the cancellation message, and select Cancel & send email. Note: You will not see this step if you did not have any registrants for the session.