Give Keyboard and Mouse Control
Temporarily take control of your keyboard and mouse
- Simply type or move your mouse to re-gain control temporarily. The other person can continue to control your keyboard and mouse, but you will override their movements.
- Instruct the person with keyboard and mouse control to resume controlling your screen when you're finished.
Remove keyboard and mouse control from others
You can remove keyboard and mouse control in the same way that it was granted (e.g., selected from one of the drop-down menus). Once attendees have control removed, the Check icon will disappear.
Why won't keyboard and mouse control work for certain apps?
You might notice that your attendees are unable to use your keyboard and mouse within certain specific apps. This is due to a conflict with the Windows Integrity Mechanism and likely indicates that the app is running at a higher integrity level than the GoToMeeting desktop app. For example, if an app on your computer is running as admin (which uses a high integrity level), then other attendees will be unable to use your keyboard and mouse within it because the GoToMeeting desktop app runs at a medium security level.
If you know that you want your attendees to be able to access an app that runs at a higher integrity level, you must launch GoToMeeting as an admin when you start your session (by right-clicking the app and selecting Run as admin).