HELP FILE

How do I use locations?

    Use locations to maintain validated addresses for easy re-use. Only available in the United States and Canada.

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use PBX Administration (classic) at https://my.jive.com/pbx. If you're an admin who uses GoTo Admin at https://admin.goto.com, please refer to: How do I use locations?
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    Before you begin: You must have admin or super admin permissions.
    1. Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
    2. To add a location:
      1. Select Locations in the left sidebar and then select Add Location.
      2. Choose a Region.
      3. Complete the Street Address. It will pre-populate the remaining fields where possible.

        Note: If using cardinal directions, use the abbreviation. For example, instead of South, use S.

      4. If the remaining fields do not populate, complete the City, State, and Zip Code.

        Note: These fields may vary depending on the selected region. Complete all necessary fields.

      5. Select Save.
    3. To edit a location:
      1. Select Admin Portal Edit Icon next to the one you need to change.
      2. Make your changes.
      3. Select Save.
    4. To remove a location, select Admin Portal Trash Icon next to the one you need to remove.
    What to do next: Use Table Settings on the top right to select what fields you see in the table.