HELP FILE

How do I send webinar reminder emails to registrants?

Organizers can choose to send up to 3 reminder emails to registrants and panelists before the webinar event.

  1. Log in to your account at https://global.gotowebinar.com.
  2. On the Dashboard, either schedule a new webinar event or select an existing one.
  3. Scroll and open the Emails section.
  4. Under "Reminder email", click Do not send a reminder email.
  5. Click the Send email tab and schedule your reminder email to be sent once or more than once. You can send up to 3 reminder emails.

    • 1 to 6 hours before the event start date and time
    • 1 to 6 days before the event start date and time.

  6. Edit the email subject line and enter custom text if desired.
  7. To preview before saving, click Preview. Otherwise, click Save.