Organizers can choose when follow-up emails are sent to their attendees and absentees (people who registered for the webinar but did not attend).

1. Sign in to your account at https://dashboard.gotowebinar.com.
2. From the Dashboard, either schedule a new webinar event or select an existing one.
3. From Emails > Follow-up Email, select To Attendees > Send follow-up emails 1 day after the event ends or To Absentees > Do not send a follow-up email depending on your desired audience.
4. From Send Email, select when you'd like your email to be sent:
   • 1 to 6 weeks after the event.
   • 1 to 6 days after the event.
   • 1 to 6 hours after the event.
5. Optional: To receive a copy of the email, select Send me a copy of the follow-email.
6. Optional: Customize the email subject line and text field as desired.
7. Optional: To send a certificate of attendance, select Include certificate with follow-up email.
8. To attach a recording to your email, select + Add video > the desired video file > Add.
   Important: If you selected To absentees, this option will not be available.
9. Optional: To have a logo and/or banner (feature image) displayed, add those from Branding & Colors.
10. Select Save.
    Tip: Use Preview to see what your email will look like.