HELP FILE
What are the virtual fax machine settings?
Below is a list of all the virtual fax machine settings and their descriptions. Not available in Brazil and Mexico.
General
| Setting | Description |
|---|---|
| Extension Number | A unique three to six-digit number that makes the virtual fax machine dialable. |
| Name | The name used to identify the virtual fax machine in the admin portal. |
| Omit from Directory — Optional | Removes the virtual fax machine from all internal directories. |
| Omit from Auto Attendant Extension Dialing — Optional | Removes the virtual fax machine from auto attendant extension dialing. |
Sending
| Description |
|---|
| Provides instructions on sending a virtual fax. |
| Setting | Description |
|---|---|
| Email to Fax Access Code | A unique code that authenticates and identifies a virtual fax machine when sending an e-fax. You cannot manually enter an access code; click Reset to generate a new one. |
| Setting | Description |
|---|---|
| External Caller ID | Sets the caller ID for outgoing virtual faxes. |
| Send Email to Fax Success Messages — Optional | Enables email notifications for successful fax deliveries—emails are always sent for failed attempts. All notifications are sent to the email address used to send the virtual fax. |
Receiving
| Setting | Description |
|---|---|
| Email Destination | Defines the email destination for incoming faxes. To receive faxes, you must route a phone number to the virtual fax machine.
Note: You can only send faxes to a single email address. If you need to deliver your faxes to a group, use an email alias (e.g., sales@guthrie.com) or create an auto-forward rule in your email client.
|
Usage
| Description |
|---|
| Lists all devices and call flows using the virtual fax machine. |