HELP FILE
How do I upload my own hold music?
Upload any audio files that you have the rights to and use them in a playlist.
Before you begin:
You must have admin or super admin permissions.
About this task: It is your responsibility to ensure compliance with your country's Digital Rights Management Laws when uploading copyrighted files.
- Log in at https://my.jive.com/pbx.
- Click Hold Music in the left sidebar and then click Uploaded Music to add songs to your library.
- Click
and then select a supported file from your computer.
- .wav
- .ulaw
- .g722
- .mp3
- Select a Normalization Level to ensure consistent volume levels and then click Ok.
- Drag and drop the newly uploaded file into a playlist of your choice.