HELP FILE

How do I forward my faxes to a different email address?

    Avoid physical fax machines and dedicated fax lines by setting up email fax notifications. Not available in Brazil and Mexico.

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    Before you begin:
    1. Log in to the desktop or web app.
    2. Select your profile picture in the top right and then select Settings.
    3. Expand Voice in the left sidebar and then choose Fax.
    4. Enable Forward incoming faxes and then enter the email address to receive incoming faxes.

      Note: You can only send faxes to a single email address. If you need to deliver your faxes to a group, use an email alias (e.g., sales@guthrie.com) or create an auto-forward rule in your email client.

    Results: Email communications will be sent from @jivecommunications.com, @jive.com or @goto.com. Please ensure these domains are allowed so that emails are not automatically filtered as spam.