HELP FILE

How do I set up my line to receive faxes?

Avoid physical fax machines and dedicated fax lines by setting up your line to accept calls and faxes. Not available in Brazil and Mexico.

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Before you begin:
  1. Log in to the desktop or web app.
  2. Click your profile picture in the top right and then choose Settings.
  3. From Fax, check Forward incoming faxes to email.
  4. Enter the email address to receive incoming faxes.

    Note: You can only send faxes to a single email address. If you need to deliver your faxes to a group, use an email alias (e.g., sales@guthrie.com) or create an auto-forward rule in your email client.

Email communications will be sent from @jivecommunications.com, @jive.com or @goto.com. Please ensure these domains are allowed so that emails are not automatically filtered as spam.