Manage locations
View and manage all of your locations in one place, filterable by designated emergency locations.
GoTo Admin
If you're an admin who signs in at https://admin.goto.com, these steps are for you.
Before you begin: You must have an admin or super admin
role to perform this task.
- Sign in to GoTo Admin.
- From
Locations, you can see and sort through a list of all your locations, including filtering to emergency locations only. - Choose what you want to do:
Options Steps Add additional locations or register a location for emergencies See Set up locations. Add devices to a location - Open the desired location.
- Select + Assign devices and then choose the devices from the drop-down menu that you want added.
- Select Add devices.
See Set up locations for more details
Add users to a location - Open the desired location.
- Select + Assign users and then choose the users from the drop-down menu that you want added.
- Select Add users.
See Set up locations for more details
Delete a location Hover over a location and select 
.Edit a location - From the desired location, select Overview > Details >
Edit. - Make any needed changes.
- Select Save when finished.
Note: If you disable Emergency location, the registration will be removed.Export a list of locations Select 
in the top-right navigation and then select Export locations.Set a registered location as the default emergency for your account Enable the feature in . Enable emergency service call alerts for a registered location - From the desired location, select Settings.
- From Location based emergency service call alerts, select Set up alert.
- Add the email(s) of user(s) to be notified.
- Select Save when finished.
Note: To send alerts to user(s) for all emergency locations, see Manage my default phone settings.Enable IP change alerts for a registered location Define an IP range for an individual location and add a user's email so they are notified when a device leaves the defined IP range.
- From the desired location, select Settings.
- From IP change alert, select Set up alert.
- Enter the approved IP range.
- Add the email(s) of user(s) to be notified.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Only available in the United States and Canada.
Manage locations
Use locations to maintain validated addresses for easy re-use.
Before you begin: You must have an admin or super admin
role to perform this task.
- Sign in to PBX Administration (classic).
- To add a location, see Set up locations.
- To edit a location, select next to the desired location, make any needed changes, and then select Save when finished.
- To remove a location, select
next to the one you need to remove.
What to do next: Use
on the top right to select what fields you see in the table.
on the top right to select what fields you see in the table.
Manage emergency locations
Before you begin: You must have
super admin permissions.
- From the left navigation, select .
- Choose what you want to do:
Option Description Add an emergency location Register a location with an emergency address and callback number Edit an emergency location - Choose a location.
- Select Overview > Details > Edit or
on the top right to make changes.
Assign a user to an emergency location See Set up locations for more details
Assign a device to an emergency location See Set up locations for more details
Enable emergency service call alerts Enable the feature in . Set a default emergency location for your entire account Enable the feature in . To remove an emergency registration from a location - Choose a location.
- Select Overview > Details > Edit and then toggle off Emergency location.
Export locations
Exporting your locations allows you to download a spreadsheet (.csv) with a complete list of your addresses. The exported file will also preserve any applied filters from the table settings.
Before you begin: You must have an admin or super admin
role to perform this task.
- Sign in to PBX Administration (classic).
- From the left navigation menu, select Locations.
- Select in the top right to export your addresses and then select Export locations.
- Open the downloaded .csv file.
Export emergency locations
Exporting your emergency locations allows you to download a spreadsheet (.csv) with a complete list of your emergency locations. The exported file will also preserve any applied filters from the table settings.
Before you begin: You must have
Super Admin or
configure PBX and E911 permissions.
- Sign in to PBX Administration (classic).
- From the left navigation menu, select .
- Select in the top-right to export your emergency locations.
- Open the downloaded .csv file.