How do I give a user and user group international dialing permissions?

Users that need to call numbers outside the region defined on their line (including US Territories and foreign States) will need international dialing permissions.


Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use to administrate their account. If you're an admin who uses, please visit our GoTo Admin support site for help.

Before you begin: You must have super admin permissions.
About this task: See our international rates
  1. Log in at
  2. Click Permissions in the left sidebar.
  3. From Dialing > Dialing Permissions , select the user or user group that requires changes.
  4. Check International Permissions.
  5. Click Save.
  6. Optional: To remove a user or user group, hover over the user or user group you would like to remove and then click Admin Portal Trash Icon. Click Save to confirm.