How do I add a user group?
Add user groups to your account to manage users with the same roles or permissions using bulk actions.
Before you begin: You must be assigned an Admin or Super admin
role to perform this task.
You can nest up to 5 sub-groups under a parent group. Changes made to a parent group will reflect on all sub-groups and their assigned members.
GoTo Admin
If you're an admin who signs in at https://admin.goto.com, these steps are for you.
- Sign in to GoTo Admin.
- From
People > User groups, select + Add user group. - Complete each field of the form.
- Select Save when complete.
What to do next: Select any user group to
make changes.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Before you begin:
You must have an admin or super admin role to perform this task.
- Sign in to PBX Administration (classic).
- Select User Groups in the left sidebar and then select Add Group.
- Enter a Name for the user group.
- Select
and then select the newly added user group to edit its settings:
Setting Description Name The name used to identify the user group in the admin portal. Members Manages the members of the user group. This group is a member of Manages the user groups the user group is a member of. - Select Save.
What to do next: Give
permissions to the user group.
Article last updated: 20 December, 2023
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