HELP FILE
How do I give a user and user group reporting permissions?
Give users or user groups reporting permissions to analyze call performance and to access system call reports and analytics.
Before you begin:
You must have super admin permissions.
- Sign in at https://my.jive.com/pbx.
- Click Permissions in the left sidebar.
- From , select the user or user group that needs reporting permissions.
- Check View reports from Permissions.
- Optional: If a user needs to access the call recordings, check View Reports and then Access Call Recordings from Permissions.
- Click Save.
- Optional: To remove a user or user group, hover over the user or user group you would like to remove and then click
. Click Save.