HELP FILE

How do I give a user and user group international dialing permissions?

    Users that need to call numbers outside the region defined on their line (including US Territories and foreign States) will need international dialing permissions.

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administer their account. If you're an admin who uses https://admin.goto.com, please refer to: How do I change a user's settings?
    Before you begin: You must have super admin permissions.
    About this task: See our international rates
    1. Sign in at https://my.jive.com/pbx.
    2. Click Permissions in the left sidebar.
    3. From Dialing > Dialing Permissions , select the user or user group that requires changes.
    4. Check International Permissions.
    5. Click Save.
    6. Optional: To remove a user or user group, hover over the user or user group you would like to remove and then click Admin Portal Trash Icon. Click Save to confirm.