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How do I give a user and user group international dialing permissions?

    Users that need to call numbers outside the region defined on their line (including US Territories and foreign States) will need international dialing permissions.

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use PBX Administration (classic) at If you're an admin who uses GoTo Admin at, please refer to: How do I change a user's settings?
    Before you begin: You must be assigned the Super admin role to perform this task.
    1. Sign in to PBX Administration (classic) at
    2. Select Permissions in the left navigation menu.
    3. From Dialing > Dialing Permissions , choose the user or user group that requires changes.
    4. Check International Permissions.
    5. Select Save.
    6. Optional: To remove a user or user group, hover over the user or user group you would like to remove and then select Admin Portal Trash Icon. Select Save to confirm.