HELP FILE
How do I create a corporate directory (LDAP)?
Create a corporate directory to sync your Microsoft Active Directory or OpenLDAP directory to all your phones.
Before you begin:
You must have admin or super admin permissions.
About this task: The following configuration is advanced. You should be familiar with LDAP and work closely with your directory admin during setup.
Note: Corporate directories are only supported on Cisco MPP, Cisco SPA, Polycom, Snom, VTech, and Yealink devices. All other devices need to be set up manually per the manufacturer’s specifications.
- Log in at https://my.jive.com/pbx.
- Click Corporate Directories in the left sidebar and then click Add Corporate Directory.
- Enter a Name, Host (optional), and Port for the corporate directory.
- Click
and then click the new corporate directory to configure its settings.
What to do next:
Tip: If your organization has multiple directories, you can add each of them, designate one as the system default, and then override that default on individual devices as needed (
learn how).