How do I create a corporate directory (LDAP)?

Create a corporate directory to sync your Microsoft Active Directory or OpenLDAP directory to all your phones.

Before you begin: You must have admin or super admin permissions.
About this task: The following configuration is advanced. You should be familiar with LDAP and work closely with your directory admin during setup.
Note: Corporate directories are only supported on Cisco MPP, Cisco SPA, Polycom, Snom, VTech, and Yealink devices. All other devices need to be set up manually per the manufacturer’s specifications.
  1. Log in at
  2. Click Corporate Directories in the left sidebar and then click Add Corporate Directory.
  3. Enter a Name, Host (optional), and Port for the corporate directory.
  4. Click Admin Portal Checkmark Icon and then click the new corporate directory to configure its settings.
What to do next:
Tip: If your organization has multiple directories, you can add each of them, designate one as the system default, and then override that default on individual devices as needed ( learn how).