How do I use the system health dashboard?
Use this tool to proactively monitor the network health of your account, from your mean opinion score (MOS), to your latency and packet loss results.
Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. Choose your current admin experience for the applicable steps on this topic.
GoTo Admin
If you're an admin who signs in at https://admin.goto.com, these steps are for you.
Use the system health dashboard
Before you begin: You must be assigned an Admin or Super admin
role to perform this task.
If there has been no activity on your account in the last 24 hours, you will find a
Not enough data message on each of the cards.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
How do I view which lines are offline?
See which lines that are currently offline.
Before you begin:
You must be assigned the Admin or Super admin role to perform this task.
Article last updated: 15 August, 2023