How do I set up alerts for user-level call quality?
Set up custom email notifications for user-level call quality degradation and resolutions.
User-level watchlist alerts are for call quality metrics only and do not include meeting quality metrics. The
Watchlist feature is only available in GoTo Admin, not the PBX Administration portal.
Before you begin:
You must have an admin or super admin role to perform this task. You must have a user(s)
added to the Watchlist card to view user-level average call quality.
Article last updated: 22 December, 2023
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