Monitor specific users' call quality metrics at a glance when viewing your system's health in GoTo Admin by tracking their recent average call quality or mean opinion score (MOS).

1. Sign in to GoTo Admin.
2. Select Home > System health, to open your dashboard.
3. Select the Time picker on the top right to choose the desired data set.
   Note: The default is 24 hours.
4. Locate the Watchlist card and view average call quality by user.
   Note: The score will be "unknown" if there hasn't been any activity in the previous 24 hours.
5. Optional: To view more detailed user information from the previous seven days, select a user to be automatically redirected to the user level History & Health tab.