How do I create a corporate directory (LDAP)?
Create a corporate directory to sync your Microsoft Active Directory or Open LDAP directory to all your phones.
Before you begin:
You must be assigned an Admin or Super admin role to perform this task.
The following configuration is advanced. You should be familiar with LDAP and work closely with your directory admin during setup.
Note: Corporate directories are only supported on Cisco MPP, Cisco SPA, Polycom, Snom, VTech, and Yealink devices. All other devices need to be set up manually per the manufacturer’s specifications.
- Sign in to GoTo Admin.
- Select Phone system in the left navigation menu, and then .
- Select Add directory on the upper right corner and then choose Corporate from the drop-down menu.
- Enter a Name, Host (optional), and Port for the corporate directory.
- Select Save and then select the new corporate directory to configure its settings.
What to do next:
Tip: If your organization has multiple directories, you can add each of them, designate one as the system default, and then override that default on individual devices as needed ( learn how ).
Article last updated: 16 May, 2023
