How do I choose a corporate directory (LDAP) for a phone?
Assign a default LDAP directory to all of your phones.
Before you begin:
You must be assigned an Admin or Super admin role to perform this task.
Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. Choose your current admin experience for the applicable steps on this topic.
GoTo Admin
Change the Default Corporate Directory System-Wide
- Sign in to GoTo Admin.
- Select Settings in the left navigation menu.
- From , choose the desired Corporate Directory from the drop-down list.
- Select Save.
Change the Default Corporate Directory on a Single Device
- Sign in to GoTo Admin.
- Select Devices in the left navigation menu and then choose the phone that requires a different directory than the default directory.
- From , disable Use system default and choose a directory from the drop-down list.
- Select Save.
- Resync the device to apply the changes.
Article last updated: 16 May, 2023