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How do I view a shared recording?

Organizers can share recordings with attendees via a direct URL so that it can be viewed from any device. As the viewer, all you have to do is open the shared link and register to watch the webinar.

The features that are available on your account may vary depending on your subscription plan.

System requirements

Your web browser must meet the following requirements in order to successfully play back the session recording.
  • Mozilla Firefox v45 or later
  • Google Chrome v34 or later
  • Microsoft Edge v12 or later
  • Apple Safari v6 or later

View a session recording

Note: Recordings in .MP4 format can be played back on any device. Recordings in any other format (e.g., .WMV) can be played back on Windows or Mac desktops only.
  1. Open a web browser from any computer or mobile device.
  2. Go to the recording URL provided by the organizer.
  3. You will be prompted to register in order to view the recording. Enter your first name, last name and email address.
  4. Select Register to continue. The recording will start playing back automatically.

Delete a recording

  1. Log in at
  2. Click My Recordings in the left navigation.
  3. Find the recording, click the More icon and then Delete.
  4. Click Yes, delete to permanently delete the recording.