HELP FILE
GoTo Webinar System Requirements for Attendees
View the supported system requirements to start and join webinars. When you join a webinar from a computer, you'll be taken to the browser or desktop app depending on your operating system, webinar type, and your organizer's settings.
Join a webinar
| System | Requirements |
|---|---|
| Operating System | Windows 7 - Windows 11 Mac OS X 10.9 (Mavericks) - macOS 12 Monterey Linux Google Chrome OS |
| Web browser | Google Chrome (most recent 3 versions) Mozilla Firefox (most recent 3 versions) |
| Internet | Computer: 1 Mbps or better Mobile device and Chromebook: 3G or better (WiFi recommended for VoIP audio) |
| App | GoTo Webinar desktop app (JavaScript enabled) GoTo Webinar mobile app |
| Hardware | 2GB of RAM (minimum), 4GB or more of RAM (recommended) Microphone and speakers (USB headset recommended) |
| Mobile device | iOS 10.0 or newer Android OS 5 (Lollipop) or newer |
Join a Webcast webinar
| Web browser | Google Chrome (most recent 2 versions) Mozilla Firefox (most recent 2 versions) Apple Safari (most recent 2 versions) Microsoft Edge (most recent 2 versions) |
| Internet connection | Computer: 1 Mbps or better (broadband recommended) Mobile device: 3G or better (WiFi recommended for VoIP audio) |
| Software | GoTo Webinar mobile app |
| Hardware | 2GB of RAM (minimum), 4GB or more of RAM (recommended) |
| Mobile | iOS 10.0 or newer Android OS 5 (Lollipop) or newer |
Join a Recorded webinar
| Web browser | Google Chrome (most recent 2 versions) Mozilla Firefox (most recent 2 versions) Apple Safari (most recent 2 versions) Microsoft Edge (most recent 2 versions) |
| Internet connection | Computer: 1 Mbps or better (broadband recommended) (see How much bandwidth is used during a session?) Mobile device: 3G or better (WiFi recommended for VoIP audio) |
| Software | No additional software needed |
| Hardware | 2GB of RAM (minimum), 4GB or more of RAM (recommended) |
| Mobile | iOS 10.0 or newer Android OS 5 (Lollipop) or newer |
How do I know which webinar type I'm joining?
The webinar confirmation email includes a link to the system requirements page. Depending on the webinar type, you'll be taken to the system check page for a Standard (formerly called "Classic") webinar, Webcast webinar, or Recorded (formerly called "Simulated Live") webinar. You can also reach out to the webinar organizer and ask what type of webinar they scheduled.