View the GoTo Webinar System Requirements for Attendees

These are the system requirements needed to successfully start and join webinars.

Note: When you join a webinar from a computer, you'll be taken to the browser or desktop app depending on your operating system, webinar type, and your organizer's settings. To install the GoTo Webinar desktop app, view How do I download and install the ?.

Join a webinar

These are the system requirements needed to join. If you're looking for help actually joining, see the various ways you can join, including How do I join a meeting in GoTo?.

System Type	Requirements
Operating System	Windows 10 or higher Mac OS X 10.9 (Mavericks) - macOS 12 Monterey macOS Ventura Linux Google Chrome OS
Web browser	Google Chrome (most recent 3 versions) Mozilla Firefox (most recent 3 versions)
Internet	Computer: 1 Mbps or better Mobile device and Chromebook: 3G or better (WiFi recommended for VoIP audio)
App	GoTo Webinar desktop app (JavaScript enabled) GoTo Webinar mobile app
Hardware	2GB of RAM (minimum), 4GB or more of RAM (recommended) Microphone and speakers (USB headset recommended)
Mobile device	iOS 12.4 or newer (GoTo app) iOS 10.0 or newer (GoToWebinar app) Android OS 8 (Oreo) or newer

How do I know which webinar type I'm joining?

The webinar confirmation email includes a link to the system requirements page. Depending on the webinar type, you'll be taken to the system check page for a Standard (formerly called "Classic") webinar, Webcast webinar, or Recorded (formerly called "Simulated Live") webinar. You can also reach out to the webinar organizer and ask what type of webinar they scheduled before reviewing the various system requirements below.

Check your system compatibility automatically

Join a Webcast webinar

Web browser	Google Chrome (most recent 2 versions) Mozilla Firefox (most recent 2 versions) Apple Safari (most recent 2 versions) Microsoft Edge (most recent 2 versions)
Internet connection	Computer: 1 Mbps or better (broadband recommended) Mobile device: 3G or better (WiFi recommended for VoIP audio)
Software	GoTo Webinar mobile app
Hardware	2GB of RAM (minimum), 4GB or more of RAM (recommended)
Mobile	iOS 10.0 or newer Android OS 5 (Lollipop) or newer

Join a Recorded webinar

Web browser	Google Chrome (most recent 2 versions) Mozilla Firefox (most recent 2 versions) Apple Safari (most recent 2 versions) Microsoft Edge (most recent 2 versions)
Internet connection	Computer: 1 Mbps or better (broadband recommended) (see How much bandwidth is used during a session?) Mobile device: 3G or better (WiFi recommended for VoIP audio)
Software	No additional software needed
Hardware	2GB of RAM (minimum), 4GB or more of RAM (recommended)
Mobile	iOS 10.0 or newer Android OS 5 (Lollipop) or newer