Engage in a webinar (Classic)
Learn what tools are available to you and how best to use them during your session.
Notice: Seeing something different? You may be on joining from our new GoTo app. This article addresses the classic experience. View our GoTo Webinar In-Session Attendee Guide for the steps you need.
- To mute/unmute yourself, select the Mic or Phone icon at the top of your Control Panel.
Attention: By default, you enter the session muted. Depending on the organizer's settings for this session, you might not be able to unmute yourself. If the organizer has muted you, then you will not be able to unmute yourself until they unmute you first. If you dialed in to the audio conference using your telephone, you must enter you Audio PIN in order to use the Control Panel for muting. Alternatively, you can use keypad commands to mute yourself if unmuting has been enabled by the organizer.
Result: The icon will be green
when you are unmuted and gray 
when you are muted.