Enrolling a device using the wizard
See how to add devices one by one to GoTo Resolve MDM with a process known as device enrollment.
Depending on the device platform and chosen device management type, there is some variation in the enrollment steps. This article considers the most common way to enroll devices to GoTo Resolve MDM.
For platform-specific enrollment instructions, see the links below:
How to enroll a device in GoTo Resolve MDM
The management of Apple devices requires the use of the Apple Push Notification Service
(APNs). You need to have a company-specific certificate to access the service. Please see the article how to create an Apple Push Certificate.
It is recommended for iOS users to use the built-in Safari browser when enrolling their devices.
- Choose the platform of the device and select the management type if needed.
- For Android platforms, choose the Fully managed (for work devices), Fully managed with work profile (for devices that are for work and personal use), or Work profile (for personal devices) enrollment method.
- For Windows platforms, choose either the Full (for work devices) or Light (for personal devices) enrollment method.
Choose Light on Windows or Work profile on Android when you're enrolling a Windows 7 or 8 device or an employee-owned Android device you want to manage with the Work profile.
Full enrollment is the most suitable option for managing Windows 10 and Windows 11 devices and company-owned Android devices.
See Android device management and Windows device management articles for more information.