Enrolling Windows 10/11 devices (full enrollment)
Full enrollment is the recommended way to add Windows 10/11-based devices to
GoTo Resolve MDM because some management features are not available for the
Light-enrolled devices. The differences between the Full and Light management modes are explained in more detail in the
Windows management methods article. During the Full enrollment,
GoTo Resolve MDM installs a
Work account and a
GoTo Resolve MDM Online Client app to the device.
This article explains how you can enroll devices one by one through the enrollment wizard. If you're enrolling a large amount of Windows 10/11 devices, read the
Enrolling Windows 10/11 devices in bulk using a provisioning package article. See also the
Windows 10/11 Enrollment Instructions for Device End-Users.
Before you begin: The user performing the enrollment needs to have administrator rights to the device.
Limitations:
- Full enrollment is fully compatible with 64-bit versions of Windows 10/11 Pro and above.
- The Work account is supported on all 32- and 64-bit versions of Windows 10/11, but GoTo Resolve MDM's management client does not support 32-bit Windows.
- GoTo Resolve MDM Online Client can't be installed automatically on Windows 10/11 Home devices during the Full enrollment, but you can install the Client manually using the Light enrollment.
Enrollment process step-by-step
- Go to the page on your GoTo Resolve MDM site and choose Windows.
The layout of the screen may look different in the product. - Choose Full when you're asked to select the management type.
The layout of the screen may look different in the product. - Enter the email address of the device's end-user and click Next.
The layout of the screen may look different in the product. - The device user will shortly receive an email with enrollment credentials. When the user clicks the Enroll now button, they will be taken to a web page where the enrollment process can be started.
The layout of the screen may look different in the product. - On the web page, click the green Setup work account to start the setup wizard, or navigate to on the Windows device that you're enrolling to GoTo Resolve MDM.
The layout of the screen may look different in the product. - Enter the enrollment username from the invitation email.
The layout of the screen may look different in the product. - Leave the domain field empty and enter the enrollment password from the invitation email.
The layout of the screen may look different in the product. - Setting up the Work account takes only a couple of minutes to complete. GoTo Resolve MDM will then deploy a GoTo Resolve MDM Client to the device automatically as a background task. Administrators can track the enrollment status on the Enrollment log page at the GoTo Resolve MDM site.
The layout of the screen may look different in the product.
Article last updated: 16 February, 2024