Device enrollment
To start managing your mobile devices and computers with GoTo Resolve MDM, the devices need to be connected to the service with a process that is known as enrollment.
Device enrollment means installing a client or an MDM
profile on the device in order to manage it remotely. At the end of this article, you can access articles considering device management and enrollment by each platform supported by GoTo Resolve MDM.
About device enrollment methods
GoTo Resolve MDM supports multiple different device enrollment methods. The enrollment method that is applicable or most suitable for your needs depends on your devices' platforms, operating system versions, the level of management that is needed, and also the ownership of the devices (company-owned vs. employee-owned).
Android device enrollment
- Work profile
- Fully managed
- Fully managed with work profile
Read this article to start managing your devices.
Apple device enrollment
With GoTo Resolve MDM, you can easily manage your devices that run either iOS or macOS.
The management of Apple devices requires the use of the Apple Push Notification service (APNs). To access the service, an installation of a company-specific certificate is required. Please see further instructions for creating the Apple Push Certificate in the related article to get started.
You can enroll Apple devices with Apple's Automated Device Enrollment (ADE) feature or with an MDM profile for iOS and macOS.
Windows device enrollment
Windows devices can be managed can be managed using two different management methods: Light and Full. For an overview of the different enrollment methods, read more in the Windows device management article.
What happens after successful enrollment?
- Inventory information is collected from the device and sent to GoTo Resolve MDM.
- The Device item page is generated based on the inventory. The page can be accessed through the list page.
- The enrollment status is set to Completed on the page.