HELP FILE

What is the Audio PIN?

The unique audio PIN registers your phone call to the session. This allows you to control your audio from the control panel rather than using keypad commands.

In addition, other participants can see when you are speaking (otherwise, you will be listed as an "unknown caller"). However,you can continue to mange your audio status using keypad commands.

  1. Click the Settings icon in the top toolbar.
  2. Under the Phone tab, locate the Audio PIN.
    Note:  If you are using a mobile app to join to the session and are connecting via Phone Call, you do not need to use an Audio PIN. Your phone call will automatically be registered with the session.