Join a meeting in the GoTo app

Learn how to join a session from your preferred platform; the desktop or mobile app or a Chrome/Edge-based browser (if enabled by your organizer).

Attention: You do not need to sign in or create an account as an attendee.

Before you begin: We recommend you run a system check ahead of time to make sure your device is supported and review our system requirements so that you have an optimal experience! You can also join a test session, review our attendee user guide, or check out our Embark training page to better prepare for your session ahead of time if desired.

Select the join link (e.g. https://meet.goto.com/<uniqueid>) from your meeting invitation.

Tip: If you can't find this, you can contact the organizer for the link or try joining with the 9-digit session ID. See instructions below for how to join with the ID, based on your desired join method.
Select one of the following options based on your desired device:
- If you're on a computer, choose between Join in this browser (if enabled by the organizer) and Download the app.
- If you're on a mobile device, the GoTo mobile app opens or you're taken to the Apple or Google Play Store if the app isn't already downloaded.
Select OK, I'm ready (if the session has started) or Join when meeting starts (if the organizer has not started the session yet).

Note: If you see Join with password, then the organizer has added a password to the meeting that you need to enter before you can join. Check the meeting invitation for the password or contact your organizer directly. We do not store that information for security purposes.

What to do next: Feel free to customize your audio, camera, and performance preferences if desired (these can also be done in the camera preview before you join).

Browser (Session ID required)

From a supported web browser, go to https://app.goto.com.
Enter the meeting ID, then select .
Optional: If desired, customize your audio, camera, and performance before joining the session. Remember, these settings can be changed during the session as well and you may need to grant your OS permissions for some of these features.
Select OK, I'm ready (if the session has started) or Join when meeting starts (if the organizer has not started the session yet).

Note: If you see Join with password, then the organizer added a password to the session that you need to enter before you can join. Check the meeting invitation for the password or contact your organizer directly. We do not store that information for security purposes.

If you run into trouble joining a session from the browser, make sure that you are on a supported browser (latest 3 versions of Chrome or Edge) and that you meet the system requirements. You can try switching to a different supported browser or using an incognito/private window. If it's still not working, it's likely an issue with insufficient internet speed. At that point, try joining from the desktop or mobile app.

What to do next: If you'd like, you can select > Invite People to invite others at any time during the session. Also, if your computer meets the system requirements, you can switch to the desktop app any time during the session for full feature access. Select > Switch to desktop > Switch to desktop.

Desktop app (Session ID required)

Before you begin: Download the desktop app.

If you do not have the join link or are having trouble being launched into the meeting, you can use the 9-digit meeting ID. This is the same as your access code listed in the invite.

Open the GoTo desktop app.
Select Meetings > Join a meeting.
Enter the meeting ID.
Optional: If desired, customize your audio, camera, and performance before joining the session. Remember, these settings can be changed during the session as well and you may need to grant your OS permissions for some of these features.
Select OK, I'm ready (if the session has started) or Join when meeting starts (if the organizer has not started the session yet).

Note: If you see Join with password, then the organizer added a password to the session that you need to enter before you can join. Check the meeting invitation for the password or contact your organizer directly. We do not store that information for security purposes.

Mobile app (Session ID required)

Before you begin: Download the GoTo mobile app. If the app is already downloaded, make sure you're on the latest version.

Open the GoTo mobile app.
Select Join a session.

Note: If you happen to be a GoTo customer with login credentials, you can sign in to the app, and then select Meetings > > Join a session.
Enter the meeting or session ID, and then select Join.

Troubleshoot

If you run into any issues, view Why can't I join my session?.

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