product icon

What are the dial by name directory settings?

Customize your dial by name directory settings to include or exclude specific extensions.

Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new GoTo Admin. The article below is meant for admins who use PBX Administration (classic) at If you're an admin who uses GoTo Admin at, please refer to:What are the dial by name directory settings?


Setting Description
Name The name used to identify the directory in the admin portal.
Directory Behavior
Setting Description
Include all extensions (exclude listed extensions) Populates the directory with all system extensions excluding those listed below (denylist).
Include only extensions listed Populates the directory with only the extensions listed below (allowlist).
Displays whether or not the directory is the system default. Select the text to go to system settings.
Article last updated: 16 May, 2023