HELP FILE

What are the dial by name directory settings?

    Customize your dial by name directory settings to include or exclude specific extensions.

    Important: Please excuse our mess while we improve your admin experience! We are in the process of migrating all accounts to the new admin experience. The article below is meant for admins who use https://my.jive.com/pbx to administer their account. If you're an admin who uses https://admin.goto.com, please refer to: What are the dial by name directory settings?

    General

    Table 1. General
    Setting Description
    Name The name used to identify the directory in the admin portal.
    Table 2. Directory Behavior
    Setting Description
    Include all extensions (exclude listed extensions) Populates the directory with all system extensions excluding those listed below (denylist).
    Include only extensions listed Populates the directory with only the extensions listed below (allowlist).
    Table 3. Usage
    Description
    Displays whether or not the directory is the system default. Select the text to go to system settings.