HELP FILE

How do I record a voicemail greeting from the mobile app?

    Record voicemail greetings from the mobile app.

    About this task: Watch Video
    1. From the mobile app, tap your profile picture in the top left.
    2. Tap Voicemail.
    3. Tap the record button next to one of the following message types:
      Option Description
      Unavailable Default and most common greeting used for a voicemail box.
      Busy Message Alternate greeting for use in a dial plan only.
      Temporary Message When recorded, this message overrides any other voicemail greetings. To remove a temporary message, it must be deleted.
    4. Tap Record to start recording your greeting.
    5. Tap Stop to end the recording.
    6. Tap Save.

      Before you save the greeting you can play, discard, or re-record your greeting.

    7. Tap Mobile Trash Icon to delete a greeting.