HELP FILE

How do I download and install the GoToConnect app?

Download and install GoToConnect for desktop and mobile to combine our phone system with web, audio, and video conferencing into one simple solution.

Before you can use GoToConnect, you must register your email and a system admin must assign a device profile to you.

Tip: You can also access a version of GoToConnect online by going to https://my.jive.com.

Supported Browsers:

  • Windows 8.1 or higher.
  • Last 2 versions of Google Chrome.
  • Last 2 versions of Firefox.
Device How-to
GoToConnect Desktop Watch Video
  1. Download GoToConnect for your operating system:
    1. Download for Mac
    2. Download for Windows
  2. Open and run the downloaded install file.
  3. Follow the on-screen instructions to complete the installation.
GoToConnect Mobile Watch Video
  1. Download GoToConnect Mobile for your phone’s operating system:
    1. Download for Android
    2. Download for iOS
  2. Tap Sign in and then log in with your GoToConnect credentials.