Manage emergency locations
View and manage all of your emergency locations in one place. Only available in the United States and Canada.
Note: This feature is being released in a phased rollout and may not be available on your account yet.
Before you begin: You must have the
Super admin role/permission.
GoTo Admin
If you're an admin who signs in at https://admin.goto.com, these steps are for you.
View and manage all of your emergency locations in one place. Only available in the U.S. and Canada.
Before you begin: You must have the
Super admin role.
- Sign in to GoTo Admin.
- Select
Locations > Emergency locations.
Option Description To add an emergency location Register a location with an emergency address and callback number To edit an emergency location - Choose a location.
- Select Overview > Details >
Edit or 
on the top right to make changes.
To assign a user to an emergency location Assign a user to an emergency location. To assign a device to an emergency location Assign a device to an emergency location To enable emergency service call alerts for all registered emergency locations Add a user's email so they are notified when a 911 call is placed for all emergency locations: - Enable the feature in .
To enable emergency service call alerts for an individual emergency location Add a user's email so they are notified when a 911 call is placed for an individual emergency location: - Choose a location.
- Select Settings.
- Select Set up alert to enable Location based emergency service call alerts.
- Add the email(s) of user(s) so they will be notified.
To enable IP change alerts for devices that leave a defined IP range for an individual emergency location Define an IP range for an individual location and add a user's email so they are notified when a device leaves the defined IP range.
- Choose a location.
- Select Settings.
- Select Set up alert enable IP change alert.
- Enter the IP range.
- Add the email(s) of user(s) so they will be notified.
To set a default emergency location for your entire account Enable the feature in . To remove an emergency registration from a location - Choose a location.
- Select Overview > Details > Edit and then toggle off Emergency location.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Before you begin: You must have
Super admin permissions.
From the left navigation, scroll toward the bottom and select .
| Option | Description |
|---|---|
| To add an emergency location | Register a location with an emergency address and callback number |
| To edit an emergency location |
|
| To assign a user to an emergency location | Assign a user to an emergency location. |
| To assign a device to an emergency location | Assign a device to an emergency location. |
| To enable emergency service call alerts | Enable the feature in . |
| To set a default emergency location for your entire account | Enable the feature in . |
| To remove an emergency registration from a location |
|
