How do I manage my emergency locations?
View and manage all of your emergency locations in one place. Only available in the U.S. and Canada.
Note: This feature is being released in a phased rollout and may not be available on your account yet.
Before you begin: You must have the
Super admin role/permission.
Important: We're in the process of migrating all accounts to the new GoTo Admin. Choose your current admin experience for the applicable steps on this topic.
GoTo Admin
If you're an admin who signs in at https://admin.goto.com, these steps are for you.
Manage emergency locations
View and manage all of your emergency locations in one place. Only available in the U.S. and Canada.
Before you begin: You must have the
Super admin role.
Note: This feature is being released in a phased rollout and may not be available on your account yet.
- Sign in to GoTo Admin.
- Select
Locations > Emergency locations.
Option Description To add an emergency location Register a location with an emergency address and callback number To edit an emergency location - Choose a location.
- Select Overview > Details >
Edit or 
on the top right to make changes.
To assign a user to an emergency location Assign a user to an emergency location. To assign a device to an emergency location Assign a device to an emergency location To enable emergency service call alerts for all registered emergency locations Add a user's email so they are notified when a 911 call is placed for all emergency locations: - Enable the feature in .
To enable emergency service call alerts for an individual emergency location Add a user's email so they are notified when a 911 call is placed for an individual emergency location: - Choose a location.
- Select Settings.
- Select Set up alert to enable Location based emergency service call alerts.
- Add the email(s) of user(s) so they will be notified.
To enable IP change alerts for devices that leave a defined IP range for an individual emergency location Define an IP range for an individual location and add a user's email so they are notified when a device leaves the defined IP range.
- Choose a location.
- Select Settings.
- Select Set up alert enable IP change alert.
- Enter the IP range.
- Add the email(s) of user(s) so they will be notified.
To set a default emergency location for your entire account Enable the feature in . To remove an emergency registration from a location - Choose a location.
- Select Overview > Details > Edit and then toggle off Emergency location.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
How do I manage my emergency locations?
Before you begin: You must have
Super admin permissions.
From the left navigation, scroll toward the bottom and select .
| Option | Description |
|---|---|
| To add an emergency location | Register a location with an emergency address and callback number |
| To edit an emergency location |
|
| To assign a user to an emergency location | Assign a user to an emergency location. |
| To assign a device to an emergency location | Assign a device to an emergency location. |
| To enable emergency service call alerts | Enable the feature in . |
| To set a default emergency location for your entire account | Enable the feature in . |
| To remove an emergency registration from a location |
|