How do I log in/out of all queues?

Use the agent dashboard to log in, pause, or log out of all assigned queues simultaneously.

Desktop app

Sign in to our GoTo desktop/ web app.
Select the desired line extension if there are multiple.
From Contact Center > Agent > Overview, use the Assigned Queues menu to select which queues you want to join.
Select Login to queues .
To log out, select Agent status in the top right of the window. Then select Log out.
To pause and resume activity in your queues, , select from the Agent status menu and choose your desired status.