How do I enable text to email forwarding for a user?
Allow users to set up text to email forwarding in the desktop app.
GoTo Admin
If you're an admin who signs in at https://admin.goto.com, these steps are for you.
You must have
texting enabled on your phone number.
- Sign in to GoTo Admin.
- Select
People and then choose the user. - Select the Messages tab.
- Enable Let users enable text-to-email forwarding
What to do next: Instruct the user how to
set up text to email forwarding now that the option has been enabled.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
You must have
texting enabled on your phone number.
- Sign in to PBX Administration (classic).
- Select Users in the left navigation and then choose the user that needs text to email forwarding enabled.
- From , enable Allow Text to Email Forwarding.
- Select Save.
What to do next: Instruct the user how to
set up text to email forwarding now that the option has been enabled.
Article last updated: 20 December, 2023
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