How do I forward texts to my email?
DEADLINE: Starting December 1, 2024, United States carriers will block all unregistered SMS. Don’t wait - complete SMS registration immediately to avoid disruption to your service.
Forward text messages to your email. Texting is only available in the US and Canada.
Before you begin: To forward text messages, a system admin must
enable this feature for you.
You must have
texting enabled on your phone number.
Desktop & web app
Mobile app
- From the mobile app, select your profile picture in the top left.
- Select Notifications.
- From Messages, enable the toggle for New messages.
- Optional: Choose the voicemail sound notification from Sound.
- Enable the toggle for Also notify me by email to receive text notifications.
- Select Email options.
Texts can only be forwarded to your account email address. Email communications will be sent from @goto.com, @jive.com or @jivecommunications.com. Please ensure these domains are allowed so that emails are not automatically filtered as spam.
- Enable the toggle for the phone numbers you’d like to receive email notifications.
- Optional: Enable the toggle for Inbound texts and Outbound texts notifications.
- Select Email options.