How do I send text and chat messages?
Send internal chat messages, text messages, and MMS. Texting is only available in the US and Canada.
About this task:
To send text messages, a system admin must enable this feature on your phone number.
Note: Not all phone numbers support this capability because of the phone number's carrier. You can email numbers@logmein.com to get help switching your phone number to a different carrier.
Choose your device:
Desktop app or web
About this task:
- Select Create and then choose what type of message you'd like to send:
- New text message: Under New text message, search for a contact's name or number and then select a contact from the results. You can create a group text by adding up to 10 contacts.
Note: If you have multiple phone numbers assigned to you, select the one you’d like to use in Send from above the new message field.
- New direct message(internal chat): Under New direct chat message, search for a contact's name or extension and then select a contact from the results.
- New channel: Enter a name for the channel and then select Create. Select
to add members to the channel.
- New text message: Under New text message, search for a contact's name or number and then select a contact from the results. You can create a group text by adding up to 10 contacts.
- Select
to attach a file or image to the message. Learn about supported file types and file size restrictions here.
Mobile app
About this task: Chat messages are not supported in the mobile app.
- Tap + and then tap Send SMS.
You can also send a text message from a contact card. Go to Contacts, select a contact, and then select
.
- At the bottom, type your new message and then tap
. - Optional: Tap
to attach an image to a text message. Learn about supported file types and file size restrictions here.