How do I export a list of all users' phone settings?
Download a list of all current users' phone settings such as extension, dialable username, and dialable password in a single file.
Important: We're in the process of migrating all accounts to the new GoTo Admin. Choose your current admin experience for the applicable steps on this topic.
GoTo Admin
If you're an admin who signs in at https://admin.goto.com, these steps are for you.
Export user's phone settings
Before you begin: You must be assigned an Admin or Super admin
role to perform this task.
This feature is for informational purposes only. You cannot import a .csv back into the portal after making corrections or updates.
- Sign in to GoTo Admin.
- From
People > Users, select 
on the top-right. - Choose User extension export, and then select Export users.
- Open the file from your downloads.
PBX Administration (classic)
If you're an admin who signs in at https://my.jive.com/pbx, these steps are for you.
Export a list of all users
Download a .csv with a complete user list and their corresponding information, such as their dialable username and password.
Before you begin:
You must be assigned the Admin or Super admin role to perform this task.
Note: This feature is for informational purposes only. You cannot import a .csv back into the portal after making corrections or updates.
- Sign in to PBX Administration (classic) at https://my.jive.com/pbx.
- Select Users in the left navigation menu and then select Export.
- Open the .csv from your downloads.
Article last updated: 6 December, 2022
You are viewing the latest version of this article.