HELP FILE

How do I access call reports?

Use our various detailed call reports to empower your managers with the metrics, statistics, and analytics they need to manage employees effectively and grow your business.

Before you begin:
About this task: The Call Breakdown report was removed from the summary page on September 2nd.
  1. Log in at https://my.jive.com/cr.
  2. Click the report you would like to view in the top Call Reports navigation menu.